Shop Canadian - Free Shipping after $99

Shipping Policy

Shipping Costs

Hot Tub Supplies offers free standard shipping on orders being delivered in Canada with a subtotal of $99.00 or greater, before applicable taxes. Hot Tub Supplies will determine the best standard shipping carrier for each free shipping order, and most orders ship next day or faster. Orders under $99.00 will pay shipping and applicable taxes. Shipping fees vary by product and shipping location, and shipping fees are non-refundable. We do not ship orders over $799 to the USA due to duties.

Order Processing Times

1-3 Business Days (usually less)

 

When Will My Order Ship?

Orders placed before 12pm PST British Columbia Canada time typically ship within 24-48 hours during business days. You will receive an email with a tracking number when your ordered item ships.

Orders placed before 12pm GMT Alberta Canada time typically ship within 24-48 hours during business days. You will receive an email with a tracking number when your ordered item ships.

Orders placed before 12pm EST ONTARIO Canada time typically ship within 24-48 hours during business days. You will receive an email with a tracking number when your ordered item ships.

Depending on what products you buy, that will determine what warehouse your items are sent from. As well what inventory levels are at each of the three warehouses. We will ship whatever will be faster for you.

How Do I Track My Shipment? 

Once your order has shipped the shipping company and a tracking number will be included in your Shipping Confirmation email.

 

Are There Any Shipping Restrictions?

HTS’s standard shipping rates will be calculated at checkout unless otherwise specified.

 

 

How Is My Order Shipped?

Orders are shipped via Canada Post, CANPAR, Purolator or UPS. Some larger items must be shipped using a freight courier service.

 

Estimated Delivery Times

1-10 Business Days