Privacy Statement

Privacy Policy

This Privacy Policy describes the ways in which we, Hot Tub Supplies use and disclose information about individual persons who visit this website. By using this website, you consent to the collection and use of information as set forth in this policy. You also acknowledge the Hot Tub Supplies may periodically change, modify, add, remove or update this Privacy Policy at its discretion, without prior notification. However, we will always handle your Personal Data in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to post changes to our Privacy Policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it, and under what circumstances it may be disclosed.

Personal Information

At Hot Tub Supplies, we are committed to providing our customers with excellent service while building a long-lasting relationship.  As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.

 

Providing personal information allows us to process your transactions, track orders or delivery service information. The decision to provide this information is entirely optional. If you choose not to provide the requested information, you may not be able to access all or some of the features on our website.

 

Website Activity and Usage

Hot Tub Supplies collects some non-personally identifiable information automatically with your use of our website. This may include, but is not limited to, your IP address, the type of browser or operating system you use, the domain name from which you linked to our site, general demographic information, and clicks and activity on Hot Tub Supplies.ca. This anonymous usage information generally is not associated with your personal information. We use this non-personally identifiable information to help make our website more user-friendly. We may share this information with our third-party business partners on an aggregated basis.

 

Third Party Service Providers

Hot Tub Supplies may at times share your information with our third-party service providers to serve you better. We may disclose or otherwise make available personal information about you to service providers that help with our business operations for the purpose of helping us improve our products, services and our website.

 

Cookies

Cookies are pieces of information stored by your web browser on behalf of a website and returned to the web site on request. Cookies are harmless in that they cannot extract information from your hard disk, over which you have full control. Hot Tub Supplies uses cookies to track information about your activity on our website. These cookies are used to provide better online marketing based on your interests. Our cookies will never save confidential information from your hard drive such as your email address, passwords, or credit card numbers. You, the user, have the option to modify most browsers to accept cookies or reject cookies. If you choose to reject cookies, you may no longer be able to utilize certain services or features on our website.

 

Social Media

If you choose to interact with us using your social media account, we may collect certain information from your social media account including your public profile, user name, email address, location and other interactions on that social media platform (such as interests and likes). The information we may have access to will vary by each social media platform. This is controlled by your choice of privacy settings on that platform. By contacting us through any social media platforms you consent to this privacy policy.

 

Email Communications

Hot Tub Supplies may use email communication to contact customers regarding issues with their transactions, for order tracking, as well as, responding to you for purposes related to your communication.  We cannot use your Personal Information to send you newsletters, marketing or other promotional materials through our website site without consent from you, the recipient.

 

Children’s Privacy

Our Services are not directed to persons under the age of 18 years. We do not knowingly collect personal information from children under 18. By accepting these terms, you certify that you are 18 or more years of age or under the supervision of a legal guardian who has agreed to these terms on your behalf.

 

Questions and Contact Information

If you have any questions about this Privacy Policy, please contact us at info@hottubsupplies.ca